NZ Fitness & Nutrition LLC – Terms of Service

1. GENERAL TERMS

By accessing or using the coaching services provided by NZ Fitness & Nutrition LLC (“Coach”, “Trainer”, “we”, or “us”), the Client (“you”) agrees to be bound by these Terms of Service. These services may include but are not limited to: fitness coaching, nutrition coaching, educational content, email and SMS communication, and digital resources.

A coach will create a personalized exercise and/or nutrition program that aligns with the Client’s goals, experience, and needs. NZ Fitness & Nutrition LLC reserves the right to assign a different coach at its discretion.

2. COACHING PACKAGES AND PAYMENTS

Online Coaching

Online coaching is a monthly subscription service with a 3-month minimum commitment. The Client agrees to pay:

  • $400/month depending on the selected package.

  • A one-time onboarding fee of $800 is required before services begin.

Subscription payments are charged on the 1st of each month. Pricing is subject to change. NZ Fitness & Nutrition LLC reserves the right to adjust pricing and services at any time with reasonable notice.

In-Person Coaching

In-person training rates:

  • $170/hour for 1-on-1 sessions

  • $210/hour for duet sessions

  • $90/person for small group sessions

Discounts may be applied for bulk session purchases. Sessions canceled with less than 24 hours’ notice will be charged in full.

3. EMAIL & SMS COMMUNICATION

By subscribing to our email or SMS list, you agree to receive marketing, coaching tips, promotional offers, and updates from NZ Fitness & Nutrition LLC. You can opt out at any time by using the unsubscribe link in emails or replying STOP to SMS messages. Standard message and data rates may apply.

We never share or sell your personal information. For full details, view our [Privacy Policy].

4. CANCELLATION & REFUND POLICY

  • Cancellations: Clients must provide 60 days written notice to cancel their coaching subscription.

  • Refunds: Refunds may be requested within 7 days of the program start date. After 7 days, no refunds are issued.

  • Delivery Policy: Coaching services include access to onboarding resources, the NZ Fitness app, biweekly check-ins, and text support. These are delivered digitally.

5. TERMINATION

If the Client terminates the agreement, payments will continue until the 60-day notice period is fulfilled. If NZ Fitness & Nutrition LLC terminates the agreement, a prorated refund will be issued for the current billing cycle.

6. DISCLAIMERS

All coaching and information provided are for educational purposes only and are not a substitute for professional medical advice. NZ Fitness & Nutrition LLC is not liable for any injuries, illnesses, or damages resulting from participation. Always consult your physician before beginning any new exercise or nutrition program.

7. WARRANTIES

There are no guarantees or warranties, express or implied, beyond those stated in this agreement. Results may vary depending on the individual.

8. GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of the State of California.